BCcampus, launched an important webinar series on Inclusive Design in February…and I missed all of them (sigh). But because the folks at BCcampus are digitally-aware and focused on openness and accessibility, they provided recordings of each session so I’m digging in to discover what I missed. If you are curious, here’s a brief overview of my take-aways from the first in the series: Inclusive Design, Jess Mitchell, Snr.Mgr, IDRC – webinar recording – Slideshare presentation slides
Inclusive design means changing how you see; you need to take the time to reflect, to look around, to see what doesn’t work and think about why? Inclusive design works best when it happens before something is designed but, even afterwards, you can strive to make your course, your teaching, your presentations, whatever you create – more inclusive. It seems that, from Jess Mitchell’s perspective, it’s about the “why and the try”.
Inclusive Design is design that considers the full range of human diversity with respect to ability, language, culture, gener, age and other forms of human difference.Jess Mitchel, IDRC,
Why should you try? Some of the benefits that Ms Mitchell shared (of using an ID approach to solve complex problems):
- solutions have better = longer shelf life
- solutions work better for more people
- solutions address the gaps
Often the changes we make to support inclusiveness benefit unexpected or broader groups than we first think about. Jess pointed out the ubiquitous curbcuts that were a simple and widespread change that made navigating city sidewalks easier for people with mobility impairments. People thought it was just for the wheelchair bound but it makes it possible for moms w/strollers, elders with canes or pulling wheeled grocery carts, young kids delivering newspapers w/little red wagon – lots of people benefited.
It’s not just about accessibility – it’s about providing equivalent experiences. So the folks at IDRC talk, think, research about how to help everyone have a good experience – whether learning or working or just doing. She talked about making presentations and information multi-modal – and acknowledged the challenges of doing so – but encouraged us to try. She reiterated the power of taking the first step, and committing to the try.
Disability is a mismatch, between an individual and their goals and the tools they have available to them in their particular environment or context.Jess Mitchel, IDRC
Thinking about disability – Jess pointed out that it might be more useful to think about mismatches. Walk around your environment and look for what doesn’t work – try to identify why? Talk to the people you’re designing for – “I find it helpful and important to ask…” Often disability is created by a non-thinking choice in the design phase; always think about how you can make your product, process, teaching accessible/digestible/navigable by more people.
- who isn’t at the table?
- who can or can’t use this table?
- is the table welcoming to all?
- have people been at the table before?
- when you invite somone to the table, do they know the culture of the table?
- do they know how decisions are made at the table?
- do they know how to have their voice heard at the table?
- is the environment at the table safe and welcoming and open for everyone?
- how is listening going to be captured at the table?
- do these tables give people real ways to have an impact?
- are people empowered to act on what is discussed at the table
There’s lots more – watch the screen recording – browse the slide deck. A great launch to a series on inclusive design. Thanks to BCcampus and Jess Mitchell.
References mentioned during presentation
- Accessibility Toolkit, Amanda Coolidge, Sue Doner, Tara Robertson, Josie Gray. BCcampus, Retrieved from https://opentextbc.ca/accessibilitytoolkit/
- The Ultimate Cheatsheet for Critical Thinking, https://globaldigitalcitizen.org/wp-content/uploads/2016/12/ultimate-critical-thinking-worksheet.jpg
- Interfaces from IDRC work: fluidproject.org
- Infusion: The plugin/toolbar Jess showed that allows users to transform content online
- IDRC’s The Inclusive Design Guide, https://guide.inclusivedesign.ca/
- floe: The Inclusive Learning Design Handbook ( IDRC’s project is about transforming educational content and experiences to meet learner needs and preferences ) https://handbook.floeproject.org
- Deloitte Article: Waiter, is that inclusion in my soup? [PDF]
- Harvard Business Review – Inclusion/Diversity – https://hbr.org/topic/diversity